Emergency Water Damage Restoration in Strathmoor Village, KY

It depends on the category of water (clean vs. contaminated) and how long it has been sitting. If addressed quickly, we can often save hardwood floors using specialized drying mats and extract water from carpets to prevent permanent damage.

First, if it's safe to do so, turn off the main water valve to stop the source of the flooding. Then, shut off electrical power to the affected areas. Finally, call Prime Water Damage Restoration for emergency water damage mitigation before the water causes structural issues.

Yes! Prime Water Damage Restoration frequently utilizes "Direct Billing" with homeowners insurance companies. Once you file the initial claim, we can send the invoices and detailed moisture logs directly to your adjuster to make the water damage restoration process easier for you.

Our mold remediation involves sealing off the affected area with plastic sheeting, establishing negative air pressure with HEPA scrubbers, safely removing contaminated materials, and applying antimicrobial treatments to prevent future growth.

If the water is from a clean source (like a broken pipe) and affects a small area, you can usually stay. However, if there is a sewage backup, severe mold remediation needed, or electrical hazards, our team at Prime Water Damage Restoration will advise you on whether temporary relocation is safer.